Privacy policy

Policy Last Updated: Apr.12.26

Scripted Herd ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience while shopping with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, sign up for our email or SMS lists, and engage with us through our platforms.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping & billing addresses
  • Payment information (via secure third-party processors)

Automatically Collected Information:

  • Device information (IP address, browser type, operating system)
  • Location data (based on your IP or browser)
  • Pages viewed, products added to cart, and time spent on site

Marketing Information:

  • Email and SMS subscription status
  • Open rates and click-throughs on emails or texts
  • Interactions with our marketing campaigns

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your orders
  • Process payments securely
  • Send order confirmations and updates
  • Offer customer support
  • Personalize your shopping experience
  • Send marketing messages via email or SMS (with your consent)
  • Improve our website functionality and design
  • Prevent fraud and ensure security

3. Email & SMS Marketing

When you opt-in to receive emails or SMS messages from us, you may receive:

  • Promotions and sales
  • New product announcements
  • Biblical encouragement or devotional content
  • Reminders for abandoned carts or follow-ups

You can opt-out at any time by:

  • Clicking “Unsubscribe” in our emails
  • Replying “STOP” to our SMS messages
  • Contacting us at hello@scriptedherd.com

We use Klaviyo to manage our email and SMS campaigns, which may collect behavioral data (such as open rates or clicks) and location data to improve targeting and deliverability.

4. Third-Party Sharing

We do not sell or share your personal information with third parties for advertising purposes. We may share it with trusted service providers solely to operate our business, including:

  • Process payments (e.g., Shopify Payments, PayPal)
  • Manage shipping and fulfillment (e.g., Printify, USPS, UPS)
  • Analyze website traffic and behavior (e.g., Google Analytics, Meta/Facebook Pixel)

All third parties are required to protect your data and use it only for the specific services they provide on our behalf. Your information is never sold or shared for marketing or advertising purposes.

5. Cookies & Tracking Technologies

We use cookies, pixels, and other tracking technologies to:

  • Understand how you use our site
  • Offer targeted advertisements
  • Remember your preferences
  • Track the effectiveness of marketing efforts

You can disable cookies in your browser settings, though this may affect site functionality.

6. Location Data

We may use your IP address or device settings to approximate your location in order to:

  • Calculate shipping
  • Show local offers or promotions
  • Comply with legal obligations (e.g., tax collection)

We do not collect precise GPS location data without your explicit consent.

7. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access the data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your personal information
  • Opt-out of targeted advertising
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at hello@scriptedherd.com

8. Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.

9. Security

We implement security measures to protect your personal information. However, no system is 100% secure, and you share data with us at your own risk.

10. Children's Privacy

Our store is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the revised "Last Updated"

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: hello@scriptedhed.com
Business Name: Scripted Herd
Mailing Address: PO Box 2, Union Grove, NC, 28689, US